HR Forum 2017 :: Home

The Caterer HR Forum



The HR Forum from The Caterer promises to educate and inspire people leaders working within the hospitality sector.  It is a must attend event for any HR professional working in a restaurant, hotel or contract catering business.

The HR Forum:

Taking place at the Wellcome Collection,183 Euston Road, London NW1 2BE on 24 April, The Caterer HR Forum is a fast paced half day conference packed with insight, tips from the experts and useful information you can apply to your business. The afternoon is a mix of keynote speeches, panel debates and interactive Q&A sessions culminating in a drinks and networking reception to celebrate the Best Places to Work companies in hospitality 2017.

Topics covered include:

·         Gearing up your workforce for the challenges of Brexit

·         Making the most of the apprenticeship levy

·         Aligning customer and employee engagement

·         The tools of retention that will help you attract and keep the best talent

The HR Forum is a must-attend event for any HR professional working in a fast paced business. The event is geared towards owner operators, and companies with a centralised HR function and will feature insights from companies large and small.

The standard delegate price is £149 plus VAT. The conference fee includes admission to the summit and refreshments



1:30pm Registration and refreshments
2:00pm Keynote speech - 



Julia Murrell, Director of People and Development, Firmdale Hotels

2.30pm Apprenticeship Levy update

With the Apprenticeship Levy coming into force in April, dramatically changing the way apprenticeships are administrated, there is an onus on hospitality businesses to get up to speed to make the most of the new system. This update will explore hoe businesses can maximise their levy funding and achieve the optimum return from their apprenticeship programme.

2:55pm Responsible employment

The Sustainable Restaurant Association explores how the most forward-thinking employers are providing equal opportunities, training and clear policies to keep employees happy and productive. It will also outline how engaging with the local community, with schools and charities can support the people supporting your business.


Retention and the future for hospitality employment


How best to retain and reward staff in the wake of the Brexit vote. With the likelihood that Brexit will mean far greater difficulty in employing overseas talent, this session will explore how to attract great people and keep them. 

3:30pm Refreshments

Creating a culture of financial wellbeing

Russell Davidson, Managing Director DAM will explore the different ways organisations can support their teams with financial planning and money management.  With one in four workers now citing financial stress as something which affects their ability to do their job, the session will focus on creating a culture of financial wellbeing in the workplace, highlighting the important financial milestones and considerations for employees.


People Pulse

Jo Harley, managing director of our people engagement partners, Purple Cubed, explores the results from the Best Places to Work in Hospitality survey.

Jo Harley, managing director, Purple Cubed


Panel Debate: Taking on the challenges of 2017

Facilitated by best-selling business author, Jane Sunley, leading operators featured in the top 30 The Caterer Best Places to Work in Hospitality will debate key trends hitting people engagement in 2017 including how best to manage the Brexit fallout and shape up your workforce for the coming years.


Drinks reception and networking

Round up and recognition of our top 30 Best Places to Work in Hospitality.

7:00pm Close



As the hospitality industry's leading people engagement provider, we are delighted to partner with The Caterer to bring you the inaugural HR Forum; enabling leaders to transform the people practices within their businesses.

Over the last 14 years, it has been our mission to enhance perceptions of the sector, ensuring it receives the recognition it deserves as one of the best employment industries in the UK. To do so we must stay one step ahead; designing employment innovations which attract, engage, develop and retain the very best talent. 

Through an unconventional, yet proven approach, we've supported the likes of Byron, Drake and Morgan, Hakkasan, Lexington and Village Urban Resorts to create contemporary, bottom-line driven HR strategies; delivered through cutting-edge technology and highly engaged people. 

This multi award-winning approach has helped our clients collectively save £10m per annum, raise employee engagement, enhance retention and directly impact financial performance of the organisation.

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Based in Glasgow and London, DAM has been working with some of the biggest names in the hospitality and leisure sector for over 10 years to build reward programmes that recruit, retain and build the best teams in the industry.

DAM focuses on a personalised approach to support businesses within the sector in their knowledge, choices, decisions and communication of employee benefit packages.  The team is dedicated to understanding the messages an employer wants to communicate to their core asset - their people - and will design specific packages tailored to each client to support them in communicating the real benefit of what is being offered to employees. 

The company also offers corporate and personal advice, from auto enrolment and corporate pensions to mortgage advice and wealth management.

Perkbox is UK's fastest growing employee engagement platform for business of all sizes, giving employers and employees a range of great perks, social reward and recognition tools, and a health and wellness platform.
As well as easy online redemption of perks on desktop and via smartphone app, Perkbox members also receive a seasonal surprise 'Perkbox' box stuffed with treats and free goodies delivered straight to offices.
Perkbox was set up with the belief that the best companies to work for look after their teams. The most successful businesses are comprised of people who are engaged, satisfied and loyal. Providing perks helps build stronger teams and incentivises workers to aspire to greatness.
For more information on pricing and packages available, contact:, tel: +44(0)20-8396-6812


General Enquiries

Oliver Palmer - Event Manager
0207 881 4841


James Stagg - Deputy Editor
0207 881 4811

Sponsorship Opportunities

Rob Adam - Group Sales Manager
0207 881 4817


Conference Fees

The standard delegate price is £149 plus VAT. The conference fee includes admission to the summit and refreshments